iShield Nexus · Module directory
Every Nexus module, organized by enterprise Function
Twenty-three module pages across strategy and financials, services, operations, data and the shared platform. Search by name or capability, or browse by Function.
23 modules
Enterprise Strategy & Financial Management
Strategy, demand, investment and technology economics.
Demand Management
Give the business one route to request technology investment, and give governance a structured way to qualify and decide.
Open moduleStrategy & Portfolio Management
Cascade objectives into portfolios, evaluate investments on value and risk, and track execution in one strategy-to-delivery model.
Open moduleVendor Management
Onboard, assess, contract and score vendors with visibility of the services and dependencies they support.
Open moduleIT Financial Management
Connect every technology cost to the services, teams and changes that cause it, then plan, recover and optimize it under financial governance.
Open module
Enterprise Service & Experience Management
Service delivery across business and technology functions.
Enterprise Services
Maintain a service registry where each service, its offerings and its catalog items form one governed lineage.
Open modulePeople Services
Extend service management to HR and customer service with employee journeys and a secure document vault.
Open moduleService Catalog
Present business and technical services in one searchable catalog with simple forms and clear approvals.
Open moduleService Excellence
Manage SLAs, track quality and satisfaction, and motivate teams to improve.
Open moduleRequest Fulfillment
Give employees one place to ask for what they need, and give fulfillment teams one lifecycle to approve, route, deliver and close it.
Open moduleIncident Management
Identify disruptions, prioritize by business impact and coordinate the people who restore service, with every action recorded on one incident.
Open moduleProblem Management
Move from repeatedly restoring service to understanding why it fails, documenting workarounds and governing the fix.
Open module
Technology Operations & Resilience
Infrastructure, change, reliability and coordinated recovery.
Asset Management / CMDB
Maintain a trusted, CSDM-aligned model of services, configuration items and assets that every Nexus process can rely on.
Open moduleCapacity Management
Use telemetry and forecasts to size compute, network and storage, test scenarios and balance performance against cost.
Open moduleCrisis Management
Prepare playbooks before the event, then coordinate command, communications and operations in a dedicated crisis room.
Open moduleInfrastructure
Manage data-centre and cloud infrastructure with discovery, maintenance and recovery mapping linked to services.
Open moduleObservability & SRE
Collect signals and events, reduce noise with AIOps intelligence and connect reliability work to service management.
Open moduleChange Management
Give change owners, approvers and operations one governed path from request to implementation and review, scaled to the risk of each change.
Open moduleRelease Management
Bring scope, dependencies, readiness, approvals and communications for each release into one plan that delivery, operations and the business share.
Open module
Data, Governance & Intelligence
Trusted information, oversight and decision support.
Analytics Hub
Give executives and managers consistent, cross-module views of performance, risk and service levels.
Open moduleMaster Data Management
Profile, match, steward and publish master data so services, finance and operations work from the same facts.
Open moduleRisk & Compliance
Record risks, exceptions, policies and audit evidence alongside the services and changes they relate to.
Open moduleSecurity Operations
Bring security incidents, vulnerabilities, threat intelligence and SOC operations into one governed workflow linked to the services they affect.
Open module
Platform, Workspaces & Automation
The shared workspace, administration and workflow foundation.
