Property Management
The current operational foundation: portfolio structure, tenants and stakeholders, leasing and contracts, revenue and collections, property operations, capital works, governance and portfolio analytics.
Association governance, service charges and owner billing for jointly owned property.
Approved strategic module — target capability areas, not a claim that every workflow is implemented.
6 capabilities included in the Owners Association Management module.
Support property portfolios, leasing, financial operations, owner associations and community services through a connected enterprise management model — bringing property information, stakeholders, contracts, financial obligations, service operations and governance into a coherent business architecture.
A conceptual operating model — not proof that every component is operational today.
The current operational foundation: portfolio structure, tenants and stakeholders, leasing and contracts, revenue and collections, property operations, capital works, governance and portfolio analytics.
Association governance, boards and committees, budgets, service-charge assessments, owner billing and collections, reserve funds and vendor oversight for jointly owned property.
Community registry, resident communications, service requests, complaints and case management, shared-facility reservations, events and operational dashboards.
Facility operations, space and occupancy, planned and reactive maintenance, building systems, contractor performance and energy efficiency.
Development portfolios, feasibility, land and project lifecycle, construction oversight and capitalization handoffs. Distinct from Project & Portfolio Management.
Listings, sales opportunities, buyer and seller relationships, brokerage workflows, commissions and handover coordination. Distinct from the ERP's Sales & Distribution module.
All six modules are designed to share enterprise master data and common platform capabilities, with clear domain ownership: Property Management owns property and lease operations; Owners Association Management owns association governance; Community Management owns community services; Finance owns accounting and posting; Procurement owns purchasing; HR owns workforce records. iShield Connect retains its independent CRM capabilities.
Shared controls that apply to this module without extra configuration.
Start with the rest of Real Estate, Community & Specialized Operations, then the wider suite.

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