Business Partners & Commercial Foundations
Business partner relationships · customer and commercial account context · commercial master data · organizational and authorization foundations · governed machine/API integration identities
iShield One · Sales, Procurement & Supply Chain
Sales & Distribution
Governed Order-to-Cash orchestration from commercial opportunity to financial settlement.
Reflects the approved Order-to-Cash target scope; individual capabilities are delivered and certified in governed stages.
Capabilities
What Sales & Distribution delivers
9 capabilities included in the Sales & Distribution module.
Inquiries and Quotations
Pricing and Commercial Conditions
Sales Orders
Fulfillment and Delivery Orchestration
Billing and Finance Handoff
Returns and Claims
Agreements and Rebates
Available-to-Promise
Analytics, EDI and Commercial Orchestration
Sales & Distribution — commercial operations
From commercial opportunity to financial settlement
Manage the commercial lifecycle through connected inquiries, quotations, pricing, orders, fulfillment, delivery coordination, billing, returns, agreements and performance intelligence — governed Order-to-Cash orchestration connected to authoritative inventory, logistics, finance and taxation services.
- Inquiry
- Quote
- Price
- Order
- Fulfill
- Deliver
- Bill
- Return / Settle
Point of Sale operates as an integrated commercial sales channel within this target architecture: POS → Sales & Distribution → Inventory / Finance / Tax / CRM integration.
Pricing & Commercial Conditions
Pricing procedures and determination · discounts and promotions · commercial conditions · rebates · governed pricing changes · price validity and authorization
Inquiries & Quotations
Inquiry capture · quotation preparation · commercial approvals · quotation lifecycle · conversion to sales orders
Sales Order Management
Order creation and modification · order lifecycle and status · commercial validation · credit-related integration · concurrency and conflict controls · exceptions and approvals
Fulfillment & Delivery Orchestration
Fulfillment readiness · inventory availability requests · reservation coordination · delivery splitting and consolidation · shipment handoffs · logistics tracking and ETA · proof of delivery · delivery exceptions
Billing & Finance Handoff
Billing-due worklists · partial and collective billing · proforma invoicing · periodic and milestone billing plans · advance, progress and final billing · credit and debit corrections · cancellation and rebilling · financial handoff · e-invoicing integration
Returns & Claims
Return authorization · return order lifecycle · return-related inventory coordination · inspection and disposition handoffs · refund and credit coordination · claims and exception handling
Agreements & Rebates
Commercial agreements · contractual sales conditions · agreement lifecycle · rebates and settlements · commercial obligations
Available-to-Promise
Availability requests · supply confirmation · promise-date management · order commitment · exception handling
Analytics & Enterprise Integration
Sales and distribution performance · order lifecycle visibility · delivery and billing intelligence · commercial exception monitoring · EDI and API integration · cross-module orchestration
Clear domain ownership
Sales & Distribution owns commercial Order-to-Cash orchestration. It integrates with — and does not duplicate — the authoritative operational systems:
Inventory & Warehousing
Stock, warehouse execution, inventory movements and warehouse-controlled operations
Logistics / Fleet
Transport execution and carrier operations
Finance
Accounting, receivables and financial posting
Tax & E-Invoicing
Tax determination and fiscal submission
Production
Manufacturing and production planning
Procurement
Purchasing and sourcing
This section reflects the approved Order-to-Cash target scope. Individual capabilities are delivered and certified in governed stages; planned capabilities are not represented as live.
Solutions
Business solutions this module powers
Sales & Distribution is composed into these outcome-led iShield solutions.
Platform foundation
Built in to every iShield One module
Shared controls that apply to this module without extra configuration.
Tenant isolation
Role-based access control
Maker–checker approvals
Audit trails
AI assistance (recommend-only)
Notifications
Exports
Administrative portals
Explore more
Other iShield One modules
Start with the rest of Sales, Procurement & Supply Chain, then the wider suite.
Sales, Procurement & Supply Chain
Procurement
Open moduleSales, Procurement & Supply Chain
Inventory & Supply Chain
Open moduleFinance, Treasury & Tax
Financial Management
Open moduleFinance, Treasury & Tax
Intercompany & Consolidation
Open moduleFinance, Treasury & Tax
Tax & E-Invoicing
Open moduleManufacturing, Quality & Assets
Manufacturing / Production
Open moduleManufacturing, Quality & Assets
Product Lifecycle Management
Open moduleManufacturing, Quality & Assets
Quality Management
Open moduleManufacturing, Quality & Assets
Maintenance Management
Open modulePeople, Projects & Business Services
Project & Portfolio Management
Open modulePeople, Projects & Business Services
Human Resources
Open moduleReal Estate, Community & Specialized Operations
Property Management
Open moduleReal Estate, Community & Specialized Operations
Owners Association Management
Open moduleReal Estate, Community & Specialized Operations
Community Management
Open moduleReal Estate, Community & Specialized Operations
Facilities Management
Open moduleReal Estate, Community & Specialized Operations
Real Estate Development Management
Open moduleReal Estate, Community & Specialized Operations
Brokerage & Sales Management
Open moduleReal Estate, Community & Specialized Operations
Fleet Management
Open moduleReal Estate, Community & Specialized Operations
Limousine & Driver Management
Open moduleGovernance, Data & Platform Administration
Governance, Risk & Compliance (ERP-embedded)
Open moduleGovernance, Data & Platform Administration
Master Data & Documents
Open moduleGovernance, Data & Platform Administration
Portals & Administration
Open module