Map critical business services to people, suppliers and infrastructure. Run BIAs, set impact tolerances, exercise plans and prove DORA / NIS2 / ISO 22301 / SAMA BCM alignment. Crisis Management activates instantly from incidents.
Core capabilities
Important business services
Map services to processes, apps, suppliers, people.
BIA & impact tolerances
Quantify MTPD, RTO, RPO with business sign-off.
Exercise programme
Tabletop, simulation, live test with evidence captured.
Severe-but-plausible scenarios
DORA-aligned cyber, third-party and infra scenarios.
Modules included across iShield
This solution is not a single module — it composes capabilities from across Nexus, Connect, One, Link and iShieldGRC to deliver the outcome.
Resilience evidence is only credible when business services, infrastructure DR posture, supplier concentration and crisis exercises live on the same graph. Splitting BCM from Crisis or from Vendor Mgmt is why regulators reject DORA submissions.
iShield Nexus
- Business Continuity Management
- Crisis Management
- Risk & Compliance
- Infrastructure (DR mapping)
- Vendor Management (concentration risk)
iShield Link
Reference data flow across iShield
A single record moves across iShield Nexus, Link, One and Connect — with GRC evidence captured at every step.
Captures the request, ticket, asset or risk record in the workflow engine and CMDB.
AI agents enrich, score and route the record under residency, PII and approval guardrails.
Evidence is harvested and stored against the relevant control to keep audit posture continuous.
Outcome, SLA and KPI are written back so dashboards and reporting reflect closed-loop reality.
Regulatory & framework coverage
Out-of-the-box control mappings managed by the iShield Nexus Risk & Compliance (GRC) module.
Personas served
Pre-built integrations
Ship in weeks, not months. Every integration runs through iShield Link with residency, PII and consent guardrails.
Security tooling
- CrowdStrike
- Microsoft Defender XDR
- Sentinel
- Splunk ES
- Wiz
- Tenable
Identity & PAM
- Entra ID
- Okta
- SailPoint
- CyberArk
- BeyondTrust
Threat Intel
- MISP
- Recorded Future
- Mandiant
- Anomali
GRC evidence
- AWS Audit Manager
- Azure Policy
- GCP SCC
- Vanta / Drata (import)
30 / 60 / 90-day value plan
A phased rollout with measurable outcomes at each checkpoint.
Days 0–30 — Foundation
Stand up the iShield workspace, integrate sources of truth, ingest baseline data.
- Tenant provisioned in chosen region (KSA / UAE / EU / US)
- SSO + RBAC mapped to enterprise identity (Entra ID / Okta)
- Top 5 integrations connected and reconciled
- Baseline KPIs measured before any change
Days 31–60 — Activation
Turn on automation, AI agents and guardrails for the priority value stream.
- Workflows live for the top 3 use cases
- Link AI agents enabled with explicit guardrails and approvals
- Power-user enablement and admin training complete
- First measurable KPI improvement vs baseline
Days 61–90 — Scale
Industrialize, roll out to additional teams, prove ROI to the steering committee.
- Solution rolled out to additional business units / geos
- Executive dashboard with target vs actual outcomes
- Continuous improvement backlog established
- Signed ROI memo and renewal / expansion plan
Deployment models & data residency
iShield Cloud (SaaS)
Multi-tenant SaaS managed by iShield, monthly release train.
Sovereign Cloud
Single-tenant deployment in regulated regions with in-country data residency and key custody.
Private Cloud / BYOC
Customer-owned AWS, Azure, GCP or OCI tenancy — iShield-managed control plane.
On-Prem / Air-gapped
Fully disconnected install for OT, defense and classified workloads.
Industry-tuned use cases
DORA important business services with impact tolerances, third-party concentration heatmap, regulator-ready submission pack.
NIS2 essential entity status with grid-side severe-but-plausible scenarios and crisis bridge to OT SOC.
Hub resilience with airport, ground-handler and customs dependency mapping; tabletop programme evidence captured.
Citizen-service tolerances mapped to apps, suppliers and people; annual exercise cadence with Diwan / Cabinet reporting.
How iShield wins this category
Sovereign-cloud deployment in KSA and UAE with NCA-aligned key custody — no Azure-region workaround required.
Workflow-first composable model — no multi-year re-implementation to change a process.
One platform across CRM, ITSM, GRC and ERP — no per-cloud licensing stack.
iShield Link enforces residency, PII and consent across products so guardrails are systemic, not per-tool.
Related Security, Risk & Compliance solutions
Integrated GRC & Audit
One control library, one evidence ledger, continuous audit across every framework.
OpenSecurity Operations & Threat Response
SOC, IR, vulnerability and threat intel on one workspace — SIEM-agnostic, AI-assisted.
OpenPrivacy, Data Protection & Sovereignty
GDPR, KSA PDPL, UAE PDPL with residency, consent and PII guardrails enforced at the platform.
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