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    Security, Risk & Compliance · SecOps

    Security Operations & Threat Response

    SOC, IR, vulnerability and threat intel on one workspace — SIEM-agnostic, AI-assisted.

    Triage, investigate and respond to threats from a single workspace that brings together Security Operations, Vulnerability Management, Threat Intelligence and Crisis Management. Link security agents map alerts to MITRE ATT&CK, run SOAR playbooks under guardrails and brief executives in real time.

    What it does

    Core capabilities

    SIEM-agnostic ingestion

    Sentinel, Splunk ES, Elastic, Chronicle, CrowdStrike, S1.

    Risk-based VM

    EPSS, KEV, asset criticality, exploit prioritisation.

    AI triage

    Severity, similarity, MITRE mapping, recommended next action.

    Playbook guardrails

    SOAR actions require explicit policy & approver checks.

    Major-cyber command

    Bridge, comms, regulator notification timer (NIS2 / DORA / NCA).

    What it composes

    Modules included across iShield

    This solution is not a single module — it composes capabilities from across Nexus, Connect, One, Link and iShieldGRC to deliver the outcome.

    Why this composition

    A complete SOC needs detect (SIEM/XDR bridge), prioritise (Vulnerability + Threat Intel), respond (Agent Workspace + SOAR) and communicate (Crisis Mgmt). Most stacks bolt these together; this solution treats them as one workflow with one evidence trail back to GRC.

    How it works

    Reference data flow across iShield

    A single record moves across iShield Nexus, Link, One and Connect — with GRC evidence captured at every step.

    1
    iShield Nexus

    Captures the request, ticket, asset or risk record in the workflow engine and CMDB.

    2
    iShield Link

    AI agents enrich, score and route the record under residency, PII and approval guardrails.

    3
    iShield iShieldGRC

    Evidence is harvested and stored against the relevant control to keep audit posture continuous.

    4
    iShield Nexus

    Outcome, SLA and KPI are written back so dashboards and reporting reflect closed-loop reality.

    iShield GRC

    Regulatory & framework coverage

    Out-of-the-box control mappings managed by the iShield Nexus Risk & Compliance (GRC) module.

    ISO 27001/27002ISO 22301 (BCMS)NIST CSF 2.0NIST 800-53 rev 5NCA ECC-1:2018NCA CCC-1:2020SAMA CSFDORANIS2SOC 2 Type IIPCI-DSS 4.0HIPAAGDPRKSA PDPL (SDAIA)UAE PDPL
    Who it's for

    Personas served

    CISOCROHead of GRCSOC ManagerDPOBCM CoordinatorInternal AuditIAM Lead
    Ecosystem

    Pre-built integrations

    Ship in weeks, not months. Every integration runs through iShield Link with residency, PII and consent guardrails.

    Security tooling

    • CrowdStrike
    • Microsoft Defender XDR
    • Sentinel
    • Splunk ES
    • Wiz
    • Tenable

    Identity & PAM

    • Entra ID
    • Okta
    • SailPoint
    • CyberArk
    • BeyondTrust

    Threat Intel

    • MISP
    • Recorded Future
    • Mandiant
    • Anomali

    GRC evidence

    • AWS Audit Manager
    • Azure Policy
    • GCP SCC
    • Vanta / Drata (import)
    Delivery

    30 / 60 / 90-day value plan

    A phased rollout with measurable outcomes at each checkpoint.

    Days 0–30 — Foundation

    Stand up the iShield workspace, integrate sources of truth, ingest baseline data.

    • Tenant provisioned in chosen region (KSA / UAE / EU / US)
    • SSO + RBAC mapped to enterprise identity (Entra ID / Okta)
    • Top 5 integrations connected and reconciled
    • Baseline KPIs measured before any change

    Days 31–60 — Activation

    Turn on automation, AI agents and guardrails for the priority value stream.

    • Workflows live for the top 3 use cases
    • Link AI agents enabled with explicit guardrails and approvals
    • Power-user enablement and admin training complete
    • First measurable KPI improvement vs baseline

    Days 61–90 — Scale

    Industrialize, roll out to additional teams, prove ROI to the steering committee.

    • Solution rolled out to additional business units / geos
    • Executive dashboard with target vs actual outcomes
    • Continuous improvement backlog established
    • Signed ROI memo and renewal / expansion plan
    Deployment

    Deployment models & data residency

    iShield Cloud (SaaS)

    Multi-tenant SaaS managed by iShield, monthly release train.

    KSA (Riyadh)UAE (Dubai, Abu Dhabi)EU (Frankfurt, Dublin)US (Virginia, Oregon)India (Mumbai)

    Sovereign Cloud

    Single-tenant deployment in regulated regions with in-country data residency and key custody.

    KSA (NCA-aligned)UAE (TDRA-aligned)EU (Schrems II–safe)Switzerland

    Private Cloud / BYOC

    Customer-owned AWS, Azure, GCP or OCI tenancy — iShield-managed control plane.

    Any hyperscaler region

    On-Prem / Air-gapped

    Fully disconnected install for OT, defense and classified workloads.

    Customer datacenterPlant floorDefense enclave
    Industries

    Industry-tuned use cases

    Banking

    SAMA + DORA notification timers, EPSS/KEV-prioritised VM, SOAR playbooks under explicit approver checks.

    Critical Infrastructure

    OT-aware SOC with Purdue-zone alert context and crisis bridge into operations and regulators (NIS2 / NCA OTCC).

    Healthcare

    Ransomware-focused detection, EMR-access anomaly, NPHIES regulator notification under HIPAA breach rule.

    Public Sector

    NCA-aligned SOC with Diwan reporting and regional CERT integration.

    Why iShield

    How iShield wins this category

    vs ServiceNow

    Sovereign-cloud deployment in KSA and UAE with NCA-aligned key custody — no Azure-region workaround required.

    vs SAP / Oracle

    Workflow-first composable model — no multi-year re-implementation to change a process.

    vs Salesforce

    One platform across CRM, ITSM, GRC and ERP — no per-cloud licensing stack.

    vs Best-of-breed stack

    iShield Link enforces residency, PII and consent across products so guardrails are systemic, not per-tool.

    Bring Security Operations & Threat Response to your enterprise

    Get a tailored plan with phased delivery, ROI projections and a residency-aligned deployment proposal.

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