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    Platform & AI · OT / Industrial

    OT/IT Convergence & Industrial Integration

    Plant floor to ERP and SecOps — OPC-UA, MQTT, Modbus with Purdue-model guardrails.

    Bring the plant floor into the enterprise without compromising OT safety. Link OT Bridge speaks industrial protocols and exposes normalized events to iShield One Manufacturing/EAM and Nexus Security Operations under strict Purdue-zone controls.

    What it does

    Core capabilities

    Industrial protocols

    OPC-UA, MQTT, Modbus, EtherNet/IP, OSIsoft PI.

    Purdue zoning

    Unidirectional gateways, DMZ patterns, no direct OT egress.

    Edge runtime

    Lightweight runtime for plant-floor deployment with store-and-forward.

    Normalization

    Tag dictionary, units, calibration, hierarchical asset model.

    What it composes

    Modules included across iShield

    This solution is not a single module — it composes capabilities from across Nexus, Connect, One, Link and iShieldGRC to deliver the outcome.

    Why this composition

    OT telemetry without ERP context is noise; ERP without OT signal is blind. Link normalises protocols, One consumes the events as MES/EAM transactions, and Nexus SecOps enforces Purdue zoning so the bridge stays safe.

    How it works

    Reference data flow across iShield

    A single record moves across iShield Nexus, Link, One and Connect — with GRC evidence captured at every step.

    1
    iShield Nexus

    Captures the request, ticket, asset or risk record in the workflow engine and CMDB.

    2
    iShield Link

    AI agents enrich, score and route the record under residency, PII and approval guardrails.

    3
    iShield One

    Financial, procurement or supply-chain impact is posted to the system of record in iShield One.

    4
    iShield Nexus

    Outcome, SLA and KPI are written back so dashboards and reporting reflect closed-loop reality.

    iShield GRC

    Regulatory & framework coverage

    Out-of-the-box control mappings managed by the iShield Nexus Risk & Compliance (GRC) module.

    IEC 62443NIST 800-82NIS2NCA OTCC-1:2022API 1164
    Who it's for

    Personas served

    CTOChief Data OfficerChief AI OfficerHead of IntegrationHead of ArchitectureLead Data Engineer
    Ecosystem

    Pre-built integrations

    Ship in weeks, not months. Every integration runs through iShield Link with residency, PII and consent guardrails.

    LLM providers

    • OpenAI
    • Anthropic
    • Azure OpenAI
    • Mistral
    • AWS Bedrock
    • On-prem (vLLM, Ollama)

    Data platforms

    • Snowflake
    • Databricks
    • BigQuery
    • Redshift
    • Postgres
    • S3

    Message / Event

    • Kafka
    • AMQP
    • Azure Event Hubs
    • AWS Kinesis
    • MQTT

    EDI / B2B

    • EDIFACT
    • ANSI X12
    • AS2
    • SFTP
    • PEPPOL
    Delivery

    30 / 60 / 90-day value plan

    A phased rollout with measurable outcomes at each checkpoint.

    Days 0–30 — Foundation

    Stand up the iShield workspace, integrate sources of truth, ingest baseline data.

    • Tenant provisioned in chosen region (KSA / UAE / EU / US)
    • SSO + RBAC mapped to enterprise identity (Entra ID / Okta)
    • Top 5 integrations connected and reconciled
    • Baseline KPIs measured before any change

    Days 31–60 — Activation

    Turn on automation, AI agents and guardrails for the priority value stream.

    • Workflows live for the top 3 use cases
    • Link AI agents enabled with explicit guardrails and approvals
    • Power-user enablement and admin training complete
    • First measurable KPI improvement vs baseline

    Days 61–90 — Scale

    Industrialize, roll out to additional teams, prove ROI to the steering committee.

    • Solution rolled out to additional business units / geos
    • Executive dashboard with target vs actual outcomes
    • Continuous improvement backlog established
    • Signed ROI memo and renewal / expansion plan
    Deployment

    Deployment models & data residency

    iShield Cloud (SaaS)

    Multi-tenant SaaS managed by iShield, monthly release train.

    KSA (Riyadh)UAE (Dubai, Abu Dhabi)EU (Frankfurt, Dublin)US (Virginia, Oregon)India (Mumbai)

    Sovereign Cloud

    Single-tenant deployment in regulated regions with in-country data residency and key custody.

    KSA (NCA-aligned)UAE (TDRA-aligned)EU (Schrems II–safe)Switzerland

    Private Cloud / BYOC

    Customer-owned AWS, Azure, GCP or OCI tenancy — iShield-managed control plane.

    Any hyperscaler region

    On-Prem / Air-gapped

    Fully disconnected install for OT, defense and classified workloads.

    Customer datacenterPlant floorDefense enclave
    Industries

    Industry-tuned use cases

    Oil & Gas

    OPC-UA + OSIsoft PI normalisation into EAM and SOC with API 1164 unidirectional gateways.

    Utilities

    SCADA telemetry into ERP work orders with Purdue zoning enforced at the Link edge runtime.

    Discrete & Process Manufacturing

    Modbus / EtherNet/IP tag normalisation feeding MES, EAM and quality without direct OT egress.

    Smart Cities & Infrastructure

    Building management + transport telemetry into one asset model with NCA OTCC-1:2022 alignment.

    Why iShield

    How iShield wins this category

    vs ServiceNow

    Sovereign-cloud deployment in KSA and UAE with NCA-aligned key custody — no Azure-region workaround required.

    vs SAP / Oracle

    Workflow-first composable model — no multi-year re-implementation to change a process.

    vs Salesforce

    One platform across CRM, ITSM, GRC and ERP — no per-cloud licensing stack.

    vs Best-of-breed stack

    iShield Link enforces residency, PII and consent across products so guardrails are systemic, not per-tool.

    Bring OT/IT Convergence & Industrial Integration to your enterprise

    Get a tailored plan with phased delivery, ROI projections and a residency-aligned deployment proposal.

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